• Liable for greeting and assembly all clients promptly and politely as they enter the shop.
• Present buyer satisfaction by delivering distinctive customer support.
• Information clients all through the shop or to the precise space the shopper requests.
• Develop a transparent understanding of all departments, merchandise, make, options and after gross sales service (refund, rejected gadgets, and cancelled job orders)
• Successfully take care of buyer queries and complaints each in retailer and over the telephone.
• Comply with procedures for coping with particular buyer orders.
Store Maintaining and Retailer Requirements
• Maximize and contribute to gross sales throughout the retailer via protecting good commonplace of merchandising technique.
• Carry out day by day guidelines earlier than opening and shutting of the shop.
• Guarantee all inventory is laid out and displayed based on commonplace structure norms (product placement, signage, neat and properly folded, organized so as from smallest to largest, and so on)
• Guarantee all merchandise are worth tagged earlier than show.
• Guarantee consciousness and vigilance always of safety within the retailer with none negligence.
• Completes gross sales transactions rapidly and precisely whereas adhering to money safety procedures.
• Guarantee the best requirements of housekeeping requirements and grooming etiquettes are all the time maintained in retailer.
• Perceive the returns coverage and guarantee efficient implementation
• Preserve a clear and well-organized back- inventory space and hold the worker break space neat and tidy.
• Guarantee all inventory administration (inventory depend, transfers, dispatch and supply) are recorded on the system in time, precisely and accurately categorized.
• Perceive and make the most of all studies required for the daily operation.
• Handle Repairtrack system in a well timed and correct method (information entry, printing, accounts, collections, funds and different transactions)
• Minimal of two years’ expertise in gross sales and customer support ideally in Retail/Luxurious trade.
• Glorious interpersonal and communication expertise.
• Ought to you’ve at the very least highschool diploma or equal.
• Skill to multi-task, whereas paying attention to clients and remaining versatile to the wants of the enterprise.
• Skill to work as a part of a workforce and take initiative impartial of direct supervision.
• Enthusiastic, pleasant and energetic with a real need to supply excellent service.
The Cobbler is the one premium gentleman footwear bespoke, restore and retail institution within the United Arab Emirates . This distinctive idea was established by advertising skilled Sibylle Arnold Shish upon her arrival to Dubai in 2008. The household enterprise initiated their idea by creating a singular expertise that can restore your luxurious footwear utilizing extremely expert Cobblers and conventional shoe making methods.
The Cobbler gives a uncommon service the place clients have the chance to design and create gents footwear specifically custom-made to their wants. Our gentleman’s retail vacation spot gives a line of custom-made slippers for the household together with equipment and shoe care therapy merchandise.
Properly practiced in shoe restore, we use the best high quality of supplies to make sure your footwear will get the perfect. These providers are wanted to make sure longevity in your luxurious footwear.