Play Your Half
Entrance Workplace Assistants are chargeable for performing because the face of the Resort, answering and responding to inner and exterior visitor wants and ship excellent visitor service and monetary profitability.
– Welcome company into the resort with a real heat welcome.
– Capability to ship a dynamic customer support expertise by helping company with test in/checkout course of and inquiries.
– Capability to work below stress and in a quick atmosphere.
– Works successfully in a staff atmosphere.
– Test company in, guaranteeing correct credit score is acquired, particular requests are famous and fulfilled, and correct info is offered
– Preserve and enhance the standard of the visitor expertise
– Course of all funds in line with established lodge necessities
– Present info and help to all company and guests
– Present immediate, courteous and environment friendly dealing with of all requests for visitor room reservations, modifications, cancellations and knowledge
– Offers immediate, courteous and environment friendly dealing with of all incoming calls and help for outgoing calls that transpire via PBX
– Play an integral half in helping with emergencies, (fireplace, medical, energy/system failure) by contacting the designated personnel for instant help.
– Help visitor providers, security providers, housekeeping, and engineering staff
– Preserve confidentiality of all guestsMust have the ability to multitask and prioritize departmental capabilities to satisfy deadlines
Well being & Security
You’re chargeable for all elements of Well being, Security & Safety inside your staff, in step with the Group Coverage (HS001). Specifically, you need to be certain that threat assessments have been carried out, that protected working procedures are in place for all work actions and that every one workers you’re chargeable for are conscious of the Group Well being, Security and Safety Coverage and their obligations below it. You should be certain that protected working practices are monitored and that threat assessments and procedures are reviewed frequently. The place incidents do happen, you need to be certain that they’re investigated appropriately and that the place needed, corrective motion is taken to make sure that such incidents will not be repeated.
Are You a Star?
With a view to be certified for this function it is best to possess the beneath standards:
– Highschool diploma or equal expertise required
– 1 – three years of Resort entrance desk expertise most well-liked.
– Most well-liked candidate may have expertise in OPERA property administration system or equal.
– Should have the ability to converse the English language clearly and fluently.
– Most well-liked candidate may have the power to talk not less than another language, Arabic, French, Russian, Mandarin, fluently.
– Present glorious customer support and preserve knowledgeable manner
– Capability to speak successfully with others each verbally and written.
– Should have glorious visitor service abilities, confirmed battle decision abilities, and confirmed management abilities to drive initiatives to enhance the staff and the enterprise.
The Finest A part of The Story
We provide a aggressive wage and advantages package deal which incorporates; housing allowance, complete medical protection, life and accident insurance coverage and different beneficiant allowances. We additionally care about your profession improvement supported by Studying alternatives for these looking for a long-term future within the Firm.
Dubai Parks and Resorts affords new heights in experiential leisure via an impressed idea that brings the most effective of the east and the west within the leisure business. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai management’s imaginative and prescient of positioning the emirate as a compelling world vacationer vacation spot.
The primary section of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The event will even characteristic Riverland – a grand entrance plaza and Lapita, a household themed lodge. The primary section is scheduled for completion in 2016. Floor work commenced on website in February 2014