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Buyer Service Govt | Jobs in Dubai, UAE by Infinite IT Options DMCC

– Figuring out, diagnosing, and resolving the extent one points in software program

– Offering one on one help to the end-user relating to the technical flaw, both by cellphone, mails

– Resolving community associated points like an area space connection drawback, community entry, mails, web, dial-ins, and so on.

– Supporting and helping colleagues and dealing with different assist teams and distributors for fixing degree two points

– Monitoring and analyzing the efficiency of an upgraded system, maintaining observe of its efficiency, reliability, dangers, and advantages

– Making certain all enterprise insurance policies and requirements associated to shopper providers, IT safety and compliance are being met

– Offering platform coaching actions to the end-users

– Supporting the enterprise workforce in gross sales actions

– Chilly calling and e-mail campaigns for lead era

– Updating CRM each day

– Coordinating conferences for the enterprise workforce

– Self-motivated

– Nicely organized

– Tech-savvy

– Skilled in lead era

– Nice communication abilities (wonderful spoken and written English)

– Group participant

– Downside-solving perspective

– College diploma

– UAE based mostly (Dubai/Sharjah)

– Entry-level place

– IT instructional background can be a plus

Infinite IT Options DMCC

Multinational software program options improvement firm, supporting key enterprise processes by providing paperless options. The provided vary of options together with exchanging paperwork electronically, techniques integration, e-invoicing, e-archive, workflow automation instruments, gross sales assist options.

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